FAQs

FAQs

It looks like this is your question:

Can I set up a payment plan to pay my bill?

Yes, there's a number of different payment plans we can offer you so that you can pay in instalments monthly and fortnightly.

Click here to set up a payment plan online or speak to one of our team on Live Chat. Our team is available Monday to Friday between 8am and 8pm and on Saturdays between 8.30am and 1.30pm.

Or, you can easily set up a Direct Debit online. We just need the following information:

  • Your customer reference number (you'll find this at the top your latest bill)
  • Your name and address
  • Your bank details
  • How often you want to pay

You can find our Direct Debit forms here to get you started.

Still unsure? Speak to an agent

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