If you've received a bill which is higher than you expected, our below list may help you work out why.
There are a number of reasons why your bill may appear high:
Average usage per bill - 45 cubic metres (m3) or 90m3 for two bills.
You can apply for a meter logger. A logger helps you understand how, and when, the water is being used.
If you're worried you may have a leak, you can carry out a couple of easy tests. Follow the below instructions:
Overnight Test 1:
Overnight Test 2:
Hi, I'm Rita
We're finding an answer to your question
We’re really sorry but we cannot deal with your request at the moment. Please check back and try again in a few minutes. We’re sorry for any inconvenience this may have caused.
There are several questions that might be relevant to you, these are:
I didn't quite get that I'm afraid .. try adding more detail to the question.
Alternatively, pick from some of our most popular FAQ's
Was this answer helpful?
Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777.
Registered office: Pentwyn Road, Nelson, Treharris, Mid Glamorgan CF46 6LY.
© Dŵr Cymru Cyf 2017.