A private pumping station is a pumping station that is not owned and operated by Welsh Water. It could be that a developer did not ask us to adopt the pumping station, or went out of business before completing the process, or ownership of the pumping station many have transferred from a developer to local residents. There will also be some pumping stations that Welsh Water has refused to adopt because they are not up to the required standard to become part of our network.
Pumping stations are usually small, kiosk buildings, and these are typical examples:
Due to changes in the law, on 1st October 2016, we took responsibility for most private pumping stations in our area, so our customers don’t have to worry about them.
We are now continuing to locate private pumping stations, and this is where we need your help. If you know of or are responsible for a private pumping station that:
- Serves more than one house, or
- Serves just one house, but is located outside the boundary of that property
Please let us know about it – you can register your pumping station by contacting 0800 085 3968
You will then be contacted to arrange an eligibility inspection.