If our public sewer has caused flooding we will offer to carry out a clean-up of the affected area(s) at no cost to you. We aim to do this on the same day, but this may not always be possible if a large area is affected, or if flood waters have not yet drained away.

Our clean-up service may include:

  • Washing down affected areas
  • Pumping out basements
  • Disinfection
  • You may be able to get a more comprehensive clean-up service through your household insurance cover, so you may like to arrange this with your household insurance company.

0800 085 3968

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