Business Plan 2025-2030
Burst water main at our Bryn Cowlyd Water Treatment Works
Our network has now refilled and water supplies have been restored to all customers. Information on compensation payments for both household and business customers is available below.
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In your area
Check if there is any work or reported incidents near you that could be affecting your water supply, or sign up to receive alerts and updates.
Frozen pipes at home
Get help and advice if you find your pipes at home are frozen, or if your pipes have burst due to the cold temperature.
Get advice on frozen pipesHelp and Advice
Careers
Join our talent community
Whether it’s our water samplers, network engineers, scientists, sewer operatives or customer experience advisors, we are all working together to earn the trust of our customers every day.
Watersafe - Local Approved Plumbers
Find your nearest, Watersafe-approved plumber, just enter your postcode or use your location.