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Burst main in Abergavenny

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Updated: 22:30 23 April 2024

As water supplies has now been restored to all customers, we are now closing both bottled water stations.

If customers are experiencing any discolouration, please gently run the supply for a short period.

If the issue continues, please call us on 0800 052 0130. Thanks again for your patience while our teams have been dealing with the damage caused to our water main.

Water direct debt support scheme application

By completing this form, we can make an application to the Department for Work and Pensions to take a regular amount from your benefit and pay it directly to us.

What you'll need

  • Your Welsh Water account reference number This can be found in the top right corner of your bill, on your My Account dashboard, or the reference on your payment if you pay by direct debit.
  • Your National Insurance Number
  • The type of benefit you receive