Bringing Culture & Community
to Life

Our Culture is our difference

We genuinely care about our people. Our people underpin everything we do.

Our vibrant culture, dedicated people and strong community connections make us a unique and fulfilling place to work. When you join Welsh Water, you’ll be part of a wider team of passionate individuals who take pride in their work and the communities that we serve – making a difference within a supportive environment that promotes growth, innovation and work-life balance.

A career at Welsh Water is an opportunity to be part of something greater.

Our Benefits

Our Benefits

As well as a market competitive salary and 33 days (inclusive of bank holidays), we offer a range of employee benefits including:

  • Enhanced employer pension contributions
  • Cycle to work, car-leasing and health cashback schemes
  • An employee assistance programme for employees and their immediate family
  • Salary Finance
  • Buy Annual Leave
  • Discounts at our Visitor Attraction Centres.
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Our Values

Our Values

We have made it our vision to earn the trust of our customers every day. It’s vitally important that we act responsibly as individuals and as an organisation at all times, keeping our values at the core of everything we do. By upholding these values, we ensure that we consistently deliver high-quality service, foster a positive work environment and contribute to the well-being of the communities we serve. They help shape our actions, influence our decisions and define our commitment to excellence.

Equality, Diversity and Inclusion

We believe in doing the right things for our customers, employees and the company. Our commitment to Equality, Diversity and Inclusion (EDI) is integral to who we are and what we strive to achieve. By prioritising EDI, we ensure that every team member feels valued, respected and empowered to contribute their unique perspectives. This commitment not only enriches our workplace culture, but also enables us to better serve our diverse communities and customers.

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WaterAid

Helping transform lives around the world, Welsh Water and its partners are proud to support WaterAid, which works in 22 countries providing clean water, decent toilets and good hygiene. Colleagues across the business are actively involved in a wide range of fundraising activities each year. The support of WaterAid by Welsh Water colleagues, partners and customers makes a real difference to the lives of thousands of people we reach in some of the world’s poorest communities. Together we’re working towards a world where everyone, everywhere has access to safe water, sanitation and hygiene. To find out about how we support WaterAid, click here.