Applying for a water meter

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We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

April 2023


This month has been very busy for us in the community. “Vera” has had lots of adventures in North Wales across Flintshire and Denbighshire and we hosted a cost of living event at the Dewi Sant Centre in Pensarn.

In South Wales we collaborated with lots of our lovely internal and external partners. From Foodbanks to Warm Hubs, to Supermarkets & Rubgy Clubs we were everywhere.

We even attended a Welsh Water Drop in Event at the Senedd to talk to the MS’s about all our help and support we have for our customers; during the Cost Of Living Crisis.