Applying for a water meter

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We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

February 2023


February was another busy month for the Vulnerable Customer Community Team. We’ve enjoyed being at many different types of events and venues helping so many of our customers with the support services we have available.

We’ve also been making sure “Vera” is ready for her 2023 schedule. She’ll be in Tonypandy on 2nd March and her first outing in North Wales being at Jade Jones Pavilion in Flint on 27th March. Come and say hello if you see us out and about .