Applying for a water meter

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We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.

More information about what you can expect while we process your application is available here.

If you want to make an application for a meter, you can do it online here.

June 2024


This month we welcomed children from Cathays School in to our Head Office, where we held a workshop and talked about vulnerability, the impact on customers lives and the support that Welsh Water provides.

We also continued with our community work across all of Wales.

We are looking for events to attend over the summer and would love to hear from you at workinginpartnership@dwrcymru.com if you have anything coming up that we can support at.