Please note our billing contact centre and webchat festive opening hours are:
Monday 29th December: 08:00 - 18:00
Tuesday 30th December: 08:00 - 18:00
Wednesday 31st December: 08:00 - 14:00
Thursday 1st January: Closed
Friday 2nd January: 08:00 - 18:00
Saturday 3rd January: 09:00 - 13:00
Our Operational contact centre is open 24/7 throughout the festive period for any water or wastewater emergencies.
Leading up to Christmas we spent some of our time at Food Banks and 'Warm Welcomes' across Wales.
It was very comforting to see households visiting these places receive some 'Christmas time treats' to enjoy, despite current struggles they are facing.
We’d love to hear from you if you would like us attend any events, support groups, warm spaces etc. You can contact us here.
