Applying for a water meter

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We’re currently receiving a very high number of meter applications so it may take us longer than usual back to you. If you have made an application, we can confirm that it is in process, and there is no need to get back in touch with us. You will receive a call from a 0330 number when we are trying to arrange an appointment with you.

We’re sorry for any inconvenience this may cause.

If you want to make an application for meter, you can do it online here.

Cat Osbourne

Cat Osborne

Water Industry Management and Regulation Manager


Water Industry Management and Regulation Manager

Welsh Government (Water Branch)

Email: catherine.osborne@gov.wales