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Burst water main at our Bryn Cowlyd Water Treatment Works

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Updated: 19:30 15 January 2025

We are currently dealing with a burst water main at our Bryn Cowlyd Water Treatment Works, Dolgarrog, which is impacting water supplies to customers in parts of the Conwy Valley.

These locations are as follows: Conwy, Dolgarrog, Eglwys Bach, Henryd, Groesffordd, Llanbedr y Cennin, Parts of Llanrwst, Pentrefelin, Rowen, Tal y Bont, Tal y Cafn and Tyn Groes.

Our crews are on site and working on the repair.

We are rerouting water through our network and tankers are being mobilised to keep as many people on supply as possible.

We apologise to anyone whose water supply is interrupted and would like to reassure them we are working hard to resolve this issue as soon as possible.

Customers have been contacted directly with text messages to inform them about the issues.

Customers can get the latest information on in your area or follow us on our social media channels.

Food Standards Agency

The Food Standards Agency (FSA) is an independent Government department set up in 2000 to protect the public's health and consumer interests in relation to food.

The FSA in Wales is accountable to both the National Assembly and, via Health Ministers, to Parliament. Working in the context of devolution means it can take into account specific Welsh needs and issues, whilst still ensuring a consistent, UK-wide approach to food safety.

The Agency protects the interests of Welsh consumers by following three core values: it puts the consumer first, is open and accessible, and is an independent voice.

To find out more about the Food Standards Agency, click here.

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