We’re receiving a high number of applications and are taking longer than we’d like to arrange appointments, your application is in progress and there is no need to get back in touch with us.
More information about what you can expect while we process your application is available here.
If you want to make an application for a meter, you can do it online here.
Hafren Dyfrdwy, which means Severn Dee (the two major rivers in the area), brings together all the customers in Wales previously served by Severn Trent and by Dee Valley Water.
Hafren Dyfrdwy is headquartered in Wrexham and is dedicated solely to customers in Wales.
To find out more about the Hafren Dyfrdwy, click here.
