Apply for a water meter

If you have just purchased or moved into a property, you can apply once you have your customer reference number and first bill.

If you’re moving in to our region for the first time or moving to another property within our region, you can let us know online.

More information about having a water meter can be found here.

Please choose which customer type best describes you:

Personal / Residential I own or rent my property and am responsible for paying the water bill.

Business I have a business account for my company or business premises.

Please complete only one customer type.

We need the following information to retrieve your Welsh Water customer account.

10 digit customer reference number

Title

First name

Surname

Date of birth

Email address

Your telephone number

How many people live in the property?

We need the following information to retrieve your Welsh Water customer account.

10 digit customer reference number

Company name

Company number

Email address

Company contact number

What language would you like future correspondence to be in? English Welsh